Privacy Policy

1. Who We Are

UK Vehicles Cyprus ("we", "us", "our") operates this website and provides vehicle import services from the United Kingdom to Cyprus. We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the Cyprus law implementing it.

For the purposes of data protection, we act as the data controller in respect of the personal data we collect through this website and in the course of providing our services. Our contact details are available on our Contact page.

2. What Data We Collect

We may collect and process the following categories of personal data:

• Contact and identity data: name, email address, phone number, when you submit an inquiry (sourcing, fleet, or general contact form), or when you subscribe to our newsletter.
• Inquiry and preference data: vehicle preferences, budget, quantity, and any messages or notes you provide when using our forms.
• Technical data: IP address, browser type and version, device type, and general usage data when you visit our website (e.g. pages viewed, time spent). We may use cookies and similar technologies for this purpose—see Section 7.
• Transaction and contract data: if you become a customer, we will process data necessary to perform the contract (e.g. payment details, delivery address, vehicle and customs documentation) as set out in our engagement terms.

We do not knowingly collect data from children. Our services are directed at adults and businesses.

3. How We Use Your Data

We use your personal data for the following purposes and on the following legal bases:

• Responding to inquiries: to process and respond to your sourcing, fleet, or contact form submissions (legitimate interest / performance of pre-contract steps).
• Newsletter and marketing: to send you updates (e.g. new stock, offers) if you have subscribed to our newsletter (consent). You can unsubscribe at any time via the link in our emails or by contacting us.
• Contract performance: to fulfil orders, arrange shipping, customs, and delivery, and manage our relationship with you as a customer (performance of contract).
• Legal and compliance: to comply with legal obligations (e.g. tax, customs, anti-money laundering) and to establish or defend legal claims (legal obligation / legitimate interest).
• Website operation and improvement: to administer the website, analyse usage, and improve our services (legitimate interest). Where we use cookies for analytics, we will do so in line with your choices and our cookie notice.

4. Who We Share Your Data With

We may share your personal data with:

• Service providers: e.g. hosting, email delivery (e.g. for newsletters), analytics, and other technical or operational support. These providers act on our instructions and are bound by confidentiality and data protection obligations.
• Business partners: e.g. UK dealers, shipping and logistics partners, customs agents, where necessary to perform the import and delivery of your vehicle.
• Authorities: when required by law (e.g. customs, tax, or law enforcement).

We do not sell your personal data to third parties. We do not transfer your data outside the European Economic Area (EEA) unless necessary for the above purposes and with appropriate safeguards in place (e.g. UK adequacy or standard contractual clauses).

5. How Long We Keep Your Data

We retain your data only for as long as necessary for the purposes for which it was collected:

• Inquiries: typically for the duration of our communication and for a reasonable period thereafter (e.g. 2–3 years) for follow-up and legal/compliance purposes.
• Newsletter: until you unsubscribe or ask us to delete your data; we may keep a minimal record (e.g. email and opt-out date) to honour your unsubscribe request.
• Customers: for the duration of the contract and for the period required by law (e.g. tax, customs) thereafter, typically at least 6–7 years.
• Technical/logs: as needed for security and analytics, usually for a limited period (e.g. up to 12–24 months) unless a longer retention is required by law.

After the retention period, we will securely delete or anonymise your data.

6. Your Rights

Under applicable data protection law (including GDPR), you have the right to:

• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your data in certain circumstances (e.g. where we no longer need it or you withdraw consent).
• Restriction: request that we restrict processing in certain circumstances.
• Data portability: receive your data in a structured, machine-readable format where applicable.
• Object: object to processing based on legitimate interests or for direct marketing.
• Withdraw consent: where we rely on consent (e.g. newsletter), you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us using the details on our Contact page. We will respond within one month. You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection of Cyprus (www.dataprotection.gov.cy) or with a supervisory authority in your country of residence.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies (e.g. local storage) to:

• Keep the site functioning (e.g. session or security cookies)
• Remember your preferences
• Understand how the site is used (analytics)

Where required by law, we will obtain your consent before placing non-essential cookies. You can change your browser settings to refuse or delete cookies; some features of the site may not work fully if you do so.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include secure hosting, encryption where appropriate, and access controls. No transmission over the internet can be guaranteed 100% secure; you provide data at your own risk, and we will do our best to protect it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will be revised when changes are made. We encourage you to review this page periodically. Where changes are material, we may notify you by email or via a notice on the website.

10. Contact

For any questions about this Privacy Policy or our data practices, or to exercise your rights, please contact us via the details on our Contact page.